Effective integrations ensure that data is continuously collected. The challenge of many data collecting services is to get users to activate and stay active. For this reason, our service integrates into the company’s own MS Teams or Slack environment.
This eliminates the thresholds that users will have to access the service through a website, application, or login. The bot reminds users at the agreed time and asks the user to answer the questions. Giving feedback is therefore integrated into the work routine making it a part of the day.
Giving feedback is also a good time for self-reflection. A small stop in the middle of the workday “how am I doing and how am I really feeling?”. This little moment is very valuable both for the user and for the employer receiving the feedback.